Supervisor – Nursing Support

February 23, 2022

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Job Description

Job Description

1.0 FTE, M-F position working as Day shift Nursing Supervisor with oversite of the Nursing Support team.

The supervisor assists to coordinate the delivery of high quality, safe, efficient, and effective care to hospitalized patients and their families. This position serves as a resource to staff members to maximize outcomes and meet the expectations and standards for care and models professional practice and assists others in interpretation and implementation of standards, policies and procedures.  The supervisor coordinates resources between departments including outpatient departments as well as external agencies and provides support to problem solve concerns, complaints and/or process or system issues. Specific duties  in this role are determined by the work setting or patient population served; however, in all positions, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams. We organize care around each patient’s condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams, consistent with our Gillette CARES expectations.

Major Challenges:

  • Adapting to a variety of situations independently.
  • Prioritizing, organizing, and appropriately delegating.
  • Collaborating with multiple departments to ensure that patient and family needs are being addressed.
  • Ensuring adequately trained nursing staff is available and properly assigned to provide direct patient care.
  • Maintaining a working knowledge of multiple areas of the hospital and different procedures followed by various departments.
  • Prioritizing and implementing patient care during high census or capacity challenges.
  • Nurses Supervisors are accountable for keeping pace with expanding evidence and knowledge, by knowing how to access, assess, and apply the information and knowledge he/she needs in order to practice.

Nurse Supervisors are accountable to integrate all contributions to patient care and serve as strategists and managers of the patient’s journey – not only their responsibilities, but also the interdisciplinary hand-offs throughout the patient care process.

Required Qualifications:

  • Current Registered Nurse (RN) license through the MN Board of Nursing
  • Documentation of completion of a professional nursing program (RN program)
  • The Nursing Supervisor must, at a minimum, have a current Nursing Specialty Certification (or obtain within 12 months of start date in position) and a Bachelor’s degree in Nursing or other healthcare related field
  • Demonstrated leadership experience
  • Current American Heart Association Basic Life Support (BLS) certification.   If candidate holds valid CPR for through another acceptable organization (as determined by Gillette), candidate may be able to begin employment but must complete Basic Life Support through the American Heart Association within one month of employment.
  • Must be interested in working with people with short term or long term disabilities that begin in childhood
  • Excellent customer service and interpersonal communication skills
  • Physically able to work hours required and physically able to transport patients

Preferred Qualifications:

  • Master’s degree in Nursing or other healthcare related field
  • Current PALS certification

Gillette requires all staff to be fully vaccinated for COVID-19 and influenza unless there is a Gillette-approved medical or religious exemption. New hires will be required to have at least one dose of the COVID-19 vaccine prior to starting employment and submit proof of 1st dose of COVID-19 vaccine and influenza vaccine prior to 1st day.

Gillette Children’s Specialty Healthcare is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Gillette Children’s Specialty Healthcare is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual’s race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

Gillette Children’s Specialty Healthcare provides specialized health care for people who have short-term or long-term disabilities that began during childhood. We help children, adults and their families improve their health, achieve greater well-being, and enjoy life.

To learn more about working at Gillette Children’s Specialty Healthcare, please visit

Gillette Children’s Specialty Healthcare participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit for further details regarding e-verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)